Privacy Policy
Last updated: April 30, 2026
1. Introduction
The Houston Move ("we," "our," "us," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
A. Information You Provide
- Contact information (name, email address, phone number)
- Property information (address, price, features)
- Quiz and survey responses
- Preferences and communication consent
- Any information you voluntarily submit through forms or requests
B. Information Collected Automatically
- Browser type and IP address
- Pages visited and time spent on site
- Referral sources and click patterns
- Device information and operating system
- Cookies and tracking pixels
C. Information from Third Parties
- Data from Facebook Lead Ads and other advertising platforms
- Public real estate data from MLS and property databases
- Third-party integrations and APIs
3. How We Use Your Information
We use the information we collect to:
- Provide and improve our services and tools
- Send communications related to your requests (emails, SMS, phone calls)
- Deliver property recommendations and market insights
- Analyze user behavior and website performance
- Comply with legal obligations and enforce our terms
- Personalize your experience and content
- Conduct marketing and promotional activities (with consent)
4. SMS Communication & Compliance
We use Twilio for SMS message delivery. By providing your phone number and agreeing to receive SMS communications, you consent to receive calls and text messages about Houston relocation, home search assistance, property recommendations, and related real estate services.
Message & data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. Reply HELP for more information.
Consent is not a condition of purchase. You may purchase our services and use the platform without providing SMS consent.
We track SMS consent with timestamps and source information to ensure compliance with A2P 10DLC regulations and TCPA requirements.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Data Sharing & Disclosure
We do not sell your personal information. However, we may share information with:
- Service Providers: Twilio (SMS), email services, and analytics platforms
- Real Estate Partners: MLS databases and property data providers
- Legal Requirements: When required by law or court order
- Business Transfers: In the event of merger, acquisition, or sale
6. Your Rights & Choices
- Access: Request a copy of the personal information we hold about you
- Correction: Request updates to inaccurate or incomplete information
- Deletion: Request deletion of your data (subject to legal retention requirements)
- Opt-Out: Unsubscribe from marketing communications or SMS
- California Residents: Additional rights under CCPA
7. Data Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
8. Cookies & Tracking
We use cookies and similar technologies to enhance your experience, track usage patterns, and deliver targeted content. You can control cookies through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing information.
10. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from minors. If we become aware of such collection, we will delete it promptly.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Email: contact@thehoustonmove.com
Company: The Houston Move
Brokered by: Pinnacle Realty Advisors
12. Policy Updates
We may update this Privacy Policy periodically. Changes will be effective upon posting. Your continued use of our services constitutes acceptance of the updated policy.
The Houston Move is a brand owned and operated by Allejiant.